At 2007 Expo Call Center event Net-Com and Gecad Net companies launched for the first time in Romania the integrated system Relationship Management and Customer Comunication.
The launched solution it’s composed from a integrated contact center platform with Live Communication Server and Customer Relationship Management.
Both companies announced with this ocassion the agreement of a partnership that has as a purpose promovation and implementation of communications integrated solutions dedicated to small and mediums companies.
In this partnership Net–Com comes with the technological competence in the communications hardware solutions area-like Nortel 1000 Server Communication platform – and Gecad Net will dispose the technological competencies in CRM and software area.
"Partnership between those two companies occured after a very good collaboration that we had in the past few years. With the Net-Com experience in communications and the one that Gecad Net has it in software and consultance, we know that we will be able to offer efficient and innovative solutions for the companies that need integrated systems for communications and customer care”, declares Adrian Popescu, Net-Com Sales Manager.
The partnership between Net-Com and Gecad Net was inspired by the reunion of Microsoft and Nortel efforts for launching on the market a solution „unified communication”, solution that integrates in only one platform e-mail, mobile and fixed communications and instant messaging. First solution of this type it was launched a year ago and it’s based on the communications server Nortel 1000 Server Communication and applications ensemble Live Communication Server from Microsoft.
Partnership between Net-Com and Gecad Net dispose for the romanian companies certified solutions at an international level but also localizate services, suitable with the local business medium requests, in integration context into European Union", says Gabriela Mechea, Gecad Net General Manager.
