NetCom implements integrated communication solutions that provide to the customer the functionalities that he demands both in time and budget.
The solutions that we implement may vary from voice solutions to convergent voice-data-video solutions, even Contact Centre. We will remain available for the customer until the transfer of Know-How is complete.
The Net Com project managers and the technical staff deliver the complete implementation of technical solutions, such as procurement, installation, transition and final checking and configuration of the system.
Our strategic partnerships with world technical and communication leaders, especially with Alcatel, Nortel and Thomson even NextiraOne assure us immediate access to Know-How and best quality support.
The classic telephone systems are based on closed architectural systems, being necessary the purchasing of compatible terminals. On the other side, if using convergence solutions one may use any type of terminal: analogical, digital, DECT, Wireless IP, Corded IP, even PC. Net Com promotes the migration to VoIP (H323, SIP). Instead of a classic PBX, the telephone network will work on an integrated server with very low maintenance costs.
The VoIP technologies generate whole scale economies. The solution that is most important is the capacity to offer support for Web-based-click-to-talk application that makes easier the crossing from systems that are maintained by technical staff to systems that are set by the users. The new facilities may be added to the terminal easily by updating of the software on the server. IVR, Voice Mail, Contact Centre, Audio Text, are only a few from the most valuable applications that Net Com integrates in the communications platforms that he supplies.
